Repeat Prescriptions


What is a repeat prescription?

Repeat prescriptions refers to medication which your doctor has agreed can be requested on a repeat basis without you needing to see or speak to a doctor each time.

How to Order a Prescription?

To request a repeat prescription, please follow the guidelines and choose the right option for you.

Please allow 72 hours (three working days) for your prescription to be prepared.

On occasions, it may not be possible to proceed with your request and you will be requested to contact the Pharmacist or Doctor.

Please remember, it is your responsibility to ensure you do not run out of your medication.

We can only accept requests for prescriptions over the phone for housebound patients.

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Order Online using the NHS App

Paxton Green Group Practice would like to invite you to use The NHS App.

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Order your repeat prescription online at a time that suits you using the NHS App.

The easiest way to request your prescriptions and see when they're ready for collection at your pharmacy.

Use the NHS App

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Use Online Services

You can order your repeat prescription online using our online service.

You don't need an online account for this service.

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Contact us online, if you need help with a non-urgent medical or administration request.

Submit a New request

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In Person

You can order your repeat prescription in person by returning your prescription slip to reception.

Return the tear-off slip from your prescription, indicating which item(s) you require, or by giving us a clearly written note stating the full name and strength of the medication required and hand your prescription request into Reception or when the Practice is closed please post it in the letter box at the left of the main entrance to the Practice.

The prescription will be sent electronically to the Pharmacy and paper copies are only available in special circumstances.

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Your Local Pharmacy

Some Pharmacies offer a prescription collection service from our Practice.

Pharmacy Ordering / Collection Service

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

Locate your local pharmacy

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines. This service is known as Electronic Repeat Dispensing (ERD).

Find Further Information About the ERD

Disposal of Medicines

Please dispose of out-of-date medicines carefully. They can be returned to any pharmacy for disposal. Do not bring them to the surgery for disposal or place them in a standard domestic waste.

Ensure that your prescription drugs are stored at home out of the reach of children.